Shop Terms & Conditions

Hair Ott Gift Vouchers can be purchased in £ sterling only.  Gift Cards can only be redeemed in Hair Ott standalone salons. Gift Vouchers can be purchased, but not redeemed, online.

Gift Cards can be used as full or part payment on services and retail merchandise in salon. Gift cards cannot be refunded or exchanged for cash.

All refunds of goods or services purchased with your card will be made in accordance with Hair Ott refund policy. This does not affect your statutory rights.

Gift Cards will not be replaced if lost or stolen.

Hair Ott Gift Vouchers expire 24 months after activation.  Any balance remaining will be reduced to nil and forfeited.

Risk will pass to the customer upon receipt and title will pass upon receipt of payments in full. Hair Ott has no liability for lost, stolen or damaged cards once responsibility of ownership has passed to the customer at time of receipt.

Your use of this website is governed by this Privacy Policy and construed and enforced in accordance with the law of England and Wales.  Disputes arising from your use of this website and the services we provide are subject to the non-exclusive jurisdiction of the English courts.

Force Majeure ; Hair Ott cannot be held responsible for failure to meet its service obligations when any failure is brought about due to some cause totally beyond its reasonable control. Examples of this might include: acts of God, trade disputes; governmental intervention, fire, flood, and disruption to computer and IT infrastructure.

Breach of these conditions will entitle Hair Ott to seek the appropriate legal remedy available for injunction, damages or otherwise.

We reserve the right to amend these terms and conditions and any such change will be effective upon inclusion in the text of the terms and conditions published on this site.  You should check the terms and conditions posted on this site periodically to ensure that you are aware of and comply with the current version.


Digital gift vouchers generally arrive within 15 minutes of being ordered if you choose “Now” as the delivery date.

If you wish, you can also specify a delivery date up to 1 year in advance of the purchase date. If you schedule a future delivery date, you’ll be charged on ordering the gift vouchers.

For any queries please contact Hair Ott by calling 023 9221 4040 or emailing

Hair Ott
6 High Street
Hampshire PO6 3BZ